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FAQ

Common questions

Does sending use my Claude Code tokens? +

Sending a file or pasting on the web costs zero tokens — no matter how big the document is. The file is read on your machine (or taken from the web) and uploaded straight to Sendle; the AI model never sees its contents, so size doesn’t matter. The only thing that uses tokens is asking Claude to collect a passage during a chat — that snippet goes through the conversation like anything else you say — and even then it’s just that snippet, not the finished book. Turning a collected book into an EPUB and sending it adds nothing.

Is Sendle really free? +

Yes — 5 books a month, forever, no card required. Collecting and assembling in Claude Code is always free; only delivery to your reader counts. Send more than 5 a month and Plus ($4/month) removes the limit.

What can I send, and which formats? +

Markdown (.md), HTML (.html), or plain text. Point the plugin at a local file, or paste straight into the web archiver. Sendle renders it into a clean, readable EPUB — proper headings, lists, links, and code — and you don’t need to format anything specially: plain prose just works. Pick a format manually, or let auto-detect decide.

What counts as one “book”? +

Anything Sendle delivers to your reader: an assembled book from Claude Code, a passage you paste on the web, or a local file you send — each is one book against your monthly count. Collecting and assembling, without sending, never counts.

How do I send something? +

Two paths. In Claude Code, ask in plain words (or use /sendle) to collect passages and send a book — or send an existing local file directly. On the web, paste a passage into the archiver and hit send.

It didn’t arrive — what’s wrong? +

Almost always the sender isn’t allow-listed. Add Sendle’s sender address to your Amazon Approved Personal Document E-mail List (Manage Content & Devices → Preferences → Personal Document Settings). Your Settings page shows the exact address to add. Amazon also emails you when it rejects an unapproved sender.

Can I read on something other than Kindle? +

Yes. Sendle delivers a standard EPUB by email, so any reader that accepts email works — or just your own inbox. “Kindle” is simply the common case.

Is my content private? +

We store the books you collect so you can manage and re-send them, and you can delete any of them anytime. One-shot sends (paste / file) aren’t stored. We don’t sell your data — see the Privacy Policy.

How do payments and refunds work? +

Payments go through Paddle, our reseller and merchant of record, which also handles VAT/sales tax. Cancel anytime and keep access until the period ends; refunds follow Paddle’s buyer terms — email support@sendle.app and we’ll help.

Still stuck? Email support@sendle.app.